How can we help?
Questions about PrepJet, your subscription, or a problem in the app are welcome.
Email support
Write to aaryan@widgetworks.in. Include your phone model, iOS or Android version, and a short description of what happened. Please do not send payment details or sensitive personal information.
Contact supportPrivacy requests
Follow the data deletion instructions to request removal of records associated with your PrepJet installation.
Subscriptions
Purchases are billed through your Apple ID on iOS or your Google account on Android. You can view, change, or cancel a subscription in Apple’s subscription settings or Google Play subscriptions. You can also use Restore Purchases in PrepJet if an active purchase does not appear.
Common questions
Why is my widget locked?
Open PrepJet while connected to the internet so it can refresh your subscription status. If you still have access, use Restore Purchases from the subscription screen.
How do I add the widget?
On iPhone, touch and hold an empty area of your Home Screen, tap Edit or the plus button, search for PrepJet, and select a widget size. On Android, touch and hold an empty area, choose Widgets, find PrepJet’s Daily Question widget, and drag it onto your home screen. You can also add it from PrepJet’s Widget tab on supported launchers.
How do I report a question issue?
Email us with the question text or a screenshot and explain what seems wrong. We review content reports carefully.